Privacy Policy
1. Information We Collect
We only collect information that helps us respond to you and deliver our services. This may include:
- Your name, email address, phone or WhatsApp number, and company name
- Project details, budgets and files you share with us through forms, email or WhatsApp
- Basic technical data such as browser type, device and pages visited on our website
2. How We Use Your Information
We use the information we collect to:
- Reply to your enquiries and send you quotes
- Plan, deliver and support your projects
- Improve our website, services and user experience
- Send updates or offers, only if you have agreed to receive them
3. Cookies & Analytics
Our website uses cookies and similar tools to understand how visitors use our pages and to keep the site working smoothly. You can block or delete cookies at any time in your browser settings, although some parts of the website may not work as intended.
4. Sharing Your Information
We never sell or rent your personal information. We only share it with trusted partners who help us run our business, such as hosting, email and analytics providers, and only as much as they need to do their job. We may also share information if the law requires it.
5. Data Security
We take reasonable technical and organisational steps to protect your information from loss, misuse or unauthorised access. However, no method of sending or storing data online is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We keep your information only for as long as it is needed for the purposes described in this policy, such as completing your project and meeting legal or accounting requirements. After that, it is deleted or anonymised.
7. Your Rights
You have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct or update your information
- Ask us to delete your information
- Unsubscribe from our marketing messages at any time
To make a request, email us at nexifycreative@gmail.com.
8. Third-Party Links
Our website may contain links to other websites, such as social media platforms. We are not responsible for the privacy practices of those websites, so please review their policies separately.
9. Children’s Privacy
Our services are not intended for anyone under 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its updated date. By continuing to use our website after changes are posted, you accept the updated policy.